Spanish, English-speaking Customer Service

Callfortalents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Attendance bonus

Food allowance

Job summary

CallForTalents in Lisbon, Portugal is seeking a customer service professional to provide support by phone, chat, and email. The role emphasizes helping Spanish-speaking customers while using English for internal communications and tools.

The schedule runs 07:00–21:00 with two rotational days off per week, on-site, with a competitive salary plus attendance bonus and food allowance.

Qualifications

• Provide customer support via phone, chat, and/or email.
• Assist Spanish-speaking customers, using English for internal communication and tools.
• Resolve inquiries and ensure a smooth customer experience.

Responsibilities

• Provide customer support via phone, chat, and/or email.
• Assist Spanish-speaking customers, using English for internal communication and tools.
• Resolve inquiries and ensure a smooth customer experience.

Skills

English (C1)

Spanish proficiency

Job description

Work model: On-site (Lisbon, Portugal)

Schedule: Monday–Sunday, 07:00–21:00, with 2 rotational days off per week

Competitive salary + attendance bonus

Food allowance included

What you'll do:

• Provide customer support via phone, chat, and/or email
• Assist Spanish-speaking customers, using English for internal communication and tools
• Resolve inquiries and ensure a smooth customer experience

What we're looking for:

• English proficiency: C1
• Proficient in Spanish for customer interactions
• Minimum 1 year of experience in Customer Service, with a strong customer-oriented approach