Spanish Speaking Customer Service - Office in Lisbon

Logical Recruitment Partners

Lisboa

On-site

EUR 9,444 - 11,312

Full time

14 days+

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Benefits offered by this job

€25 project bonus
€7.23 daily meal card
6-month minimum contract

Job summary

Logical Recruitment Partners is seeking fluent Spanish speakers for a Customer Service role in Lisbon with a major European Airline. Successful candidates will assist customers during the Summer, starting on June 25th, requiring strong communication skills and customer orientation.

The role offers a salary of €930 and project bonuses, along with a daily meal card of €7.23. Candidates should already live in Portugal and have the right to work, with at least 6 months of relevant experience preferred.

Qualifications

  • Right to live and work in Portugal or EU.
  • Already residing in Portugal with right to work and necessary paperwork (nif and niss).

Responsibilities

  • Assist customers through the Summer for a major European Airline.
  • Handle sensitive situations with customer-oriented approach.

Skills

Fluent Spanish (C1)
B2 English (spoken and written)
Customer Service experience
Strong communication skills
Empathy
Decision-making ability
Flexibility
GDS tools experience

Tools

Amadeus
Galileo
Sabre

Job description

Do you speak fluent Spanish and want to work in a Customer Service environment for a major company in Lisbon. You'll be working for a major European Airline assisting customers through the Summer.

job starts on 25th June so please only apply if you can start for this date

Salary and Benefits
  • €930 Summer and Winter salaries
  • Project bonus of €25 per month
  • Daily meal card of €7.23
  • 6-month minimum contract with possibility of extension
Working Hours
  • 40 hour per week contracts across a number of different shift schedules, Mon-Sun rotative
Responsibilities
  • Fluent Spanish (C1) and at least B2 English (spoken and written)
  • Minimum 6 months of Customer Service experience (B2C, tourism, travel, or baggage services preferred)
  • Strong communication skills, empathy, and sound decision-making ability
  • Customer-oriented, flexible, and comfortable handling sensitive situations
  • Experience with GDS tools (Amadeus, Galileo, Sabre) is a plus
Requirements
  • Have the right to live and work in Portugal or the EU
  • Live in Portugal already with right to work and nif and niss

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