Spanish Customer Care Advisor in Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 15 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Performance bonus

Meal allowance

Transportation support

Relocation package

Onsite work

Resumo da oferta

A customer support company in Lisbon is seeking a Customer Support Specialist to assist with customer inquiries through various channels. The ideal candidate will be fluent in Spanish and have strong communication skills. This role offers competitive compensation, performance bonuses, and support for relocation.

Qualificações

• 0–1 year experience in customer support.
• Eagerness to learn and grow.
• 0–1 year experience in customer support.
• Strong leadership, analytical and communication skills.
• Eagerness to learn and grow.

Responsabilidades

• Deliver top-tier support through various communication channels.
• Assist with account setup, verification, logins, financial transactions, and tech-related issues.
• Serve as a trusted advisor to ensure an exceptional customer experience.
• Address inquiries and concerns promptly with professionalism.
• Foster strong client relationships through clear and effective communication.
• Uphold service quality while adhering to company policies.
• Recommend process enhancements to optimize customer interactions.

Conhecimentos

Fluent in Spanish (C2 level)

Strong leadership

Analytical skills

Communication skills

Leadership

Learning agility

Descrição da oferta de emprego

About the job Spanish Customer Care Advisor in Lisbon

Take Your Career to the Next Level!

We’re on the lookout for a proactive and customer-focusedCustomer Support Specialistto join our innovative team. If you excel in fast‑paced environments, have a flexible approach, and enjoy helping others, this opportunity is perfect for you!

Role Overview

As aCustomer Support Specialist, you’ll handle customer inquiries across multiple channels—including phone, chat, email, and social media—assisting with account management, technical support, and financial concerns. Your contributions will enhance customer satisfaction and drive operational improvements.

Key Responsibilities

• Deliver top‑tier support through various communication channels
• Assist with account setup, verification, logins, financial transactions, and tech‑related issues
• Serve as a trusted advisor, ensuring an exceptional customer experience
• Address inquiries and concerns promptly with professionalism
• Foster strong client relationships through clear and effective communication
• Uphold service quality while adhering to company policies
• Recommend process enhancements to optimize customer interactions

Requirements

• Fluent in Spanish (C2 level)
• EU Citizenship or Portuguese Residency Card
• 0–1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us

• Attractive Salary: Competitive compensation that values your skills
• Performance Bonus: Recognizing your achievements
• Meal Allowance: Covering your daily meals
• Transportation Support: Assisting with commuting costs
• Relocation Package: Enjoy a seamless transition with our support for your move
• Onsite Work: Engage and grow in a collaborative office environment

Ready to take the next step?Apply today and be part of a team that values innovation and excellence!