Spanish-Speaking Automotive Support Specialist (Greece)

Mercier Consultancy MD; Portugal; Vor Ort; EUR 32.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

13th and 14th salaries

Zusammenfassung

Mercier Consultancy Group in Greece seeks a Spanish Speaking Automotive Expert to support premium automotive brands, handling technical inquiries and customer guidance.

You will troubleshoot advanced vehicle features, document cases in a premium CRM, and collaborate with logistics and engineering teams to ensure exceptional service.

Relocation is provided; a competitive salary, paid training, health insurance, and performance bonuses are offered as part of a comprehensive benefits package.

Qualifikationen

• Native or fluent Spanish (spoken and written) required.
• EU passport holder required.
• Interest or prior experience in the automotive industry.
• Excellent communication to articulate technical automotive concepts clearly.
• Strong problem-solving aptitude and a customer-centric mindset.
• Residence in Greece or willingness to relocate for the role.

Aufgaben

• Act as primary contact for Spanish-speaking customers regarding vehicle maintenance, features, and automotive technical queries.
• Troubleshoot complex automotive issues and provide sophisticated solutions.
• Maintain detailed case records in our premium CRM to ensure superior client follow-through.
• Collaborate with cross-functional departments to resolve logistical and mechanical concerns with professionalism.
• Provide expert guidance on vehicle performance, smart features, and modern mobility solutions.
• Ensure an exceptional customer experience that aligns with premium brand standards.
• Identify trends in customer feedback to enhance internal automotive support processes.

Kenntnisse

Spanish fluency

Communication skills

Problem solving

Customer-centric

Jobbeschreibung

Mercier Consultancy Group in Greece seeks a Spanish Speaking Automotive Expert to support premium automotive brands, handling technical inquiries and customer guidance.

You will troubleshoot advanced vehicle features, document cases in a premium CRM, and collaborate with logistics and engineering teams to ensure exceptional service.

Relocation is provided; a competitive salary, paid training, health insurance, and performance bonuses are offered as part of a comprehensive benefits package.