Spanish Speaking Automotive Customer Service Agent - Work Remote In Greece

Mercier Consultancy MD; Portugal; On-site; EUR 32,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly performance bonus

13th and 14th salaries

Job summary

Mercier Consultancy Group in Greece seeks a Spanish Speaking Automotive Expert to support premium automotive brands, handling technical inquiries and customer guidance.

You will troubleshoot advanced vehicle features, document cases in a premium CRM, and collaborate with logistics and engineering teams to ensure exceptional service.

Relocation is provided; a competitive salary, paid training, health insurance, and performance bonuses are offered as part of a comprehensive benefits package.

Qualifications

• Native or fluent Spanish (spoken and written) required.
• EU passport holder required.
• Interest or prior experience in the automotive industry.
• Excellent communication to articulate technical automotive concepts clearly.
• Strong problem-solving aptitude and a customer-centric mindset.
• Residence in Greece or willingness to relocate for the role.

Responsibilities

• Act as primary contact for Spanish-speaking customers regarding vehicle maintenance, features, and automotive technical queries.
• Troubleshoot complex automotive issues and provide sophisticated solutions.
• Maintain detailed case records in our premium CRM to ensure superior client follow-through.
• Collaborate with cross-functional departments to resolve logistical and mechanical concerns with professionalism.
• Provide expert guidance on vehicle performance, smart features, and modern mobility solutions.
• Ensure an exceptional customer experience that aligns with premium brand standards.
• Identify trends in customer feedback to enhance internal automotive support processes.

Skills

Spanish fluency

Communication skills

Problem solving

Customer-centric

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and business process outsourcing solutions. We bridge the gap between world-class talent and industry-leading global brands, specializing in high-impact career opportunities across Europe.

Spanish Speaking Automotive Experts

We are currently seeking ambitious professionals for the Spanish Speaking Automotive Experts position in Greece, a unique opportunity to combine your technical industry knowledge with your linguistic skills. As part of our elite team, you will provide top-tier support for global automotive leaders, representing a sector that drives innovation, safety, and performance.

Key Responsibilities

• Act as a primary point of contact for Spanish-speaking customers regarding high-end vehicle maintenance, features, and automotive technical queries
• Leverage deep knowledge of the automotive industry to troubleshoot complex technical issues and provide sophisticated solutions
• Maintain detailed case records and documentation within our premium CRM to ensure superior client follow-through
• Collaborate with cross-functional departments to resolve logistical and mechanical concerns with professionalism and precision
• Provide expert guidance on vehicle performance, integrated smart features, and modern mobility solutions
• Ensure an exceptional customer experience that aligns with the premium standards of the automotive brand you represent
• Actively contribute to team goals by identifying trends in customer feedback to enhance internal automotive support processes

Requirements

• Native or fluent Spanish (spoken and written) skills are mandatory for this role
• Valid EU passport (mandatory)
• Demonstrable interest or prior professional experience in the automotive industry
• Excellent communication skills with the ability to articulate technical automotive concepts clearly
• Strong problem-solving aptitude and a customer-centric mindset
• Residency within Greece or willingness to relocate for one of the most exciting Spanish-speaking jobs in the region

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on automotive systems and brand standards
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More..

Life in Greece

Embark on an incredible professional journey by securing one of our available jobs in Greece. Known for its world-renowned climate, stunning Mediterranean landscapes, and rich historical heritage, Greece offers an unparalleled quality of life. Whether you are enjoying the vibrant urban culture of the major cities or the tranquil beauty of the coast, Greece provides the perfect backdrop for your career advancement.

Our comprehensive relocation package is designed to make your move to Greece seamless and stress-free, allowing you to focus on your new Spanish Speaking Automotive Experts position. Experience the world-famous Greek hospitality, exquisite Mediterranean cuisine, and a work-life balance that only a life in Greece can offer. Join us today and elevate your career in a country where ancient tradition meets modern professional opportunity.