Czech Speaking Customer Experts for Mercedes-Benz - Work Remote In Greece

Mercier Consultancy MD; Portugal; À distance; EUR 20 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Relocation package

Training provided

Monthly bonus

Remote work in Greece

Résumé du poste

Mercier Consultancy Group is seeking Czech-speaking Customer Experts for Mercedes-Benz, based in Greece with remote work options. You will serve as a brand ambassador, assisting customers with vehicle specifications, service appointments, and loyalty programs while upholding premium service standards.

The role requires native/fluent Czech and excellent English, along with a valid EU passport. A relocation package to Greece is provided, including training, health insurance, and a

Qualifications

• Native or fluent Czech (spoken and written).
• Valid EU passport (mandatory).
• Passion for automotive industry and premium customer service.
• Exceptional verbal and written communication in Czech and English.
• Residency in Greece or willingness to relocate to Greece.

Responsabilités

• Deliver high-quality assistance to Mercedes-Benz customers, maintaining premium standards.
• Manage inquiries regarding vehicle specifications, service appointments, and loyalty programs.
• Ensure issue resolution through professional Czech communication.
• Maintain detailed customer records to track service history and preferences.
• Provide feedback on customer sentiment and automotive trends to management.
• Collaborate with cross-functional teams for seamless post-purchase experience.
• Act as the primary contact for Mercedes-Benz drivers to foster brand advocacy.

Connaissances

Czech language

English language

Customer service

Remote work

Description du poste

Czech Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We specialize in facilitating seamless career transitions, ensuring that candidates pursuing jobs in Greece find excellence in both professional growth and lifestyle satisfaction.

Job Overview

We are currently seeking motivated professionals for the Czech Speaking Customer Experts for Mercedes-Benz position in Greece. In this prestigious role, you will act as a brand ambassador for one of the most iconic names in the automotive industry, providing elite support to a global client base while enjoying the benefits of remote work from the beautiful Mediterranean landscape.

Key Responsibilities

• Deliver high-quality assistance to Mercedes-Benz customers, maintaining the premium standards of the automotive industry
• Manage inquiries regarding vehicle technical specifications, service appointments, and luxury brand loyalty programs
• Ensure efficient resolution of customer issues through professional communication in Czech
• Maintain detailed customer records in our automotive database to track service history and preferences
• Provide insightful feedback to the management team regarding customer sentiment and emerging automotive trends
• Collaborate with cross-functional teams to ensure a seamless post-purchase ownership experience for our clients
• Act as the primary point of contact for Mercedes-Benz drivers, fostering long-term brand advocacy

Requirements

• Native or fluent Czech (spoken and written)
• Valid EU passport (mandatory)
• Passion for the automotive industry and a strong commitment to premium customer service
• Exceptional verbal and written communication skills in both Czech and English
• Ability to navigate complex technical systems with ease and accuracy
• Residency within Greece or a commitment to relocate to Greece for this opportunity

Benefits

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Fully Paid Training on the Mercedes-Benz brand and automotive systems
• Health Insurance provided
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving to Greece
• Monthly Performance Bonus linked to service excellence
• Remote work flexibility within Greece
• And Much More..

Life in Greece

Choosing to relocate for one of our Czech-speaking jobs means embracing a life of sunshine, history, and vibrant culture. Greece offers an unparalleled quality of life, where the balance between a professional career in the automotive sector and a relaxed Mediterranean lifestyle is easily achieved. Whether you are exploring ancient ruins or enjoying the azure waters, Greece provides an inspiring backdrop for your career evolution.

By joining our team, you gain more than just a job; you gain an adventure in Greece. With world-class cuisine, a welcoming community, and a high standard of living, moving to Greece is the perfect step for ambitious professionals. Let Mercier Consultancy Group handle your relocation logistics, ensuring your transition to your new life in Greece is as smooth as a premium automotive engine.