Spanish Medical Diabetes Advisor - Lisbon with Relocation & Accommodation

Cross Border Talents; Lisboa; Presencial; EUR 16 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Resumo da oferta

Cross Border Talents in Lisbon is seeking an energetic customer support specialist fluent in Spanish to assist customers via phone, email and chat, delivering an outstanding service experience.

You must be eligible to work in Portugal and available to start on November 23, with a 12-month contract and 40-hour weeks. The role offers relocation support, comprehensive health insurance, and language classes to develop your career in a multinational setting.

Qualificações

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.

Responsabilidades

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Conhecimentos

Spanish fluency

English B1/B2

Typing 20+ wpm

Communication

Problem solving

Customer focus

Basic computer skills

Descrição da oferta de emprego

Start Your International Career in Lisbon!

Are you a fluent Spanish speaker with excellent communication skills and a passion for customer service?

Join our international medical device company dedicated to making the lives of people with diabetes easier!You’ll support customers through different channels, resolve their questions, and deliver an outstanding customer experience.

You must be eligible to work in Portugal and available to work in Lisbon and the starting date is on the 23rd of November.

What You’ll Do

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

What We’re Looking For

• Fluent Spanish, spoken and written.
• English B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Contract & Benefits

• 12-month contract, with possibility of renewal.
• 40 hours/week, 8-hour rotating shifts.
• Flight ticket reimbursement according to company policy.
• Comprehensive health insurance.
• Free Portuguese language classes.
• Full training and career development opportunities.
• Relocation support.

Salary

Without Company Accommodation:
€1652.69 permonth + performance bonus (to be disclosed).

With Company Accommodation:
€1440.50per month + performance bonus (to be disclosed).

Ready for Lisbon?

If you're fluent in Spanish and ready to take your career international, this could be your next big opportunity!