Spanish Medical Diabetes Advisor - Lisbon with Relocation & Accommodation

Tavrion Dynamics; Elvas; On-site; EUR 17,000 - 20,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Job summary

Tavrion Dynamics is hiring a Customer Service Representative in Lisbon to support international customers for a medical device company. You will handle inquiries via phone, email, and chat, resolve issues, and ensure an outstanding customer experience.

Eligibility to work in Portugal and availability to work in Lisbon, with a start date of 23 November, are required. The role offers a 12-month contract with renewal, 40 hours per week with rotating shifts, relocation support, health insurance,

Qualifications

• Fluent Spanish, spoken and written.
• English proficiency at level B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving abilities.
• Customer-focused attitude.

Responsibilities

• Respond to customers through phone, email and chat.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Spanish

English B1/B2

Typing speed 20+ wpm

Job description

Start Your International Career in Lisbon!

Are you a fluent Spanish speaker with excellent communication skills and a passion for customer service?

Join our international medical device company dedicated to making the lives of people with diabetes easier! You’ll support customers through different channels, resolve their questions, and deliver an outstanding customer experience.

You must be eligible to work in Portugal and available to work in Lisbon and the starting date is on the 23rd of November.

What You’ll Do

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

What We’re Looking For

• Fluent Spanish, spoken and written.
• English B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Contract & Benefits

• 12-month contract, with possibility of renewal.
• 40 hours/week, 8-hour rotating shifts.
• Flight ticket reimbursement according to company policy.
• Comprehensive health insurance.
• Free Portuguese language classes.
• Full training and career development opportunities.
• Relocation support.

Salary

Without Company Accommodation:

€1652.69 per month + performance bonus (to be disclosed).

With Company Accommodation:

€1440.50 per month + performance bonus (to be disclosed).

Ready for Lisbon?

If you're fluent in Spanish and ready to take your career international, this could be your next big opportunity!