Bilingual Spanish Diabetes Care Support Advisor – Lisbon

Tavrion Dynamics; Elvas; On-site; EUR 17,000 - 20,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Full training and career development

Relocation support

Job summary

Tavrion Dynamics is hiring a Customer Service Representative in Lisbon to support international customers for a medical device company. You will handle inquiries via phone, email, and chat, resolve issues, and ensure an outstanding customer experience.

Eligibility to work in Portugal and availability to work in Lisbon, with a start date of 23 November, are required. The role offers a 12-month contract with renewal, 40 hours per week with rotating shifts, relocation support, health insurance,

Qualifications

• Fluent Spanish, spoken and written.
• English proficiency at level B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving abilities.
• Customer-focused attitude.

Responsibilities

• Respond to customers through phone, email and chat.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Spanish

English B1/B2

Typing speed 20+ wpm

Job description

Tavrion Dynamics is hiring a Customer Service Representative in Lisbon to support international customers for a medical device company. You will handle inquiries via phone, email, and chat, resolve issues, and ensure an outstanding customer experience.

Eligibility to work in Portugal and availability to work in Lisbon, with a start date of 23 November, are required. The role offers a 12-month contract with renewal, 40 hours per week with rotating shifts, relocation support, health insurance,