Spanish Banking Operations Expert (Lisbon)

Workster Jobs; Lisboa; Presencial; EUR 24 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance from day one

Meal allowance card

Holiday and Christmas allowances paid monthly

Optional company accommodation for relocating employees

Resumo da oferta

A leading BPO company in Lisbon is seeking an Operations Customer Expert to support Spanish-speaking customers for a progressive digital bank. Applicants should have 12 months of experience in banking or financial services, with strong analytical and problem-solving skills. The position offers a full-time contract with health benefits, paid training, and additional allowances. Join a dynamic team and use your expertise in a fast-paced environment.

Qualificações

• Minimum 12 months experience in Banking, Financial services, Insurance, Claims, billing, or collections.
• Ability to handle complex customer cases independently.
• Comfortable working with multiple digital platforms and banking tools.

Responsabilidades

• Provide expert customer support via chat, phone, and email for Spanish-speaking customers.
• Resolve complex banking enquiries related to accounts, payments, disputes, and transactions.
• Act as a subject matter expert for banking operations within the team.

Conhecimentos

Fluent Spanish

Good English

Problem-solving skills

Analytical skills

Communication skills

Descrição da oferta de emprego

A leading BPO company in Lisbon is seeking an Operations Customer Expert to support Spanish-speaking customers for a progressive digital bank. Applicants should have 12 months of experience in banking or financial services, with strong analytical and problem-solving skills. The position offers a full-time contract with health benefits, paid training, and additional allowances. Join a dynamic team and use your expertise in a fast-paced environment.