Spanish Market Operations & Customer Expert

Cross Border Talents; Lisboa; On-site; EUR 16,740 - 22,320; Full time

Benefits offered by this job

Competitive monthly salary

Holiday and Christmas bonuses

Meal allowance (EUR 7 per day)

Health insurance from day one

Housing option for relocating employees

Job summary

A leading customer service company in Lisbon is seeking an Operations Customer Expert to provide excellent support to the Spanish market. You will handle customer inquiries via voice and email, manage claims, and perform cross-selling. The ideal candidate has at least 6 months of customer service experience, fluent Spanish, and B2 level English. This role offers competitive compensation and benefits, including meal allowance and health insurance.

Qualifications

• Minimum of 6 months of experience in customer service and sales.
• Strong ability to manage communication through voice and email efficiently.
• Valid residence card for Portugal OR a EU member state passport required.

Responsibilities

• Provide excellent customer support for the Spanish market.
• Handle customer service tasks and manage claims.
• Perform cross-selling opportunities.

Skills

Customer service

Communication skills

Sales

Spanish proficiency

B2 level English

Job description

A leading customer service company in Lisbon is seeking an Operations Customer Expert to provide excellent support to the Spanish market. You will handle customer inquiries via voice and email, manage claims, and perform cross-selling. The ideal candidate has at least 6 months of customer service experience, fluent Spanish, and B2 level English. This role offers competitive compensation and benefits, including meal allowance and health insurance.