Spanish Banking Ops Pro - Fraud & Disputes Expert

FH Collective Academy; Setúbal; Presencial; EUR 15 166 - 16 639; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Relocation package with accommodation

12 days of paid training

Resumo da oferta

A leading digital bank in Lisbon is seeking a Customer Operations Expert who is fluent in Spanish and has a background in banking, insurance, or financial services. The role involves managing complex banking processes, including fraud investigations and chargebacks, to provide a transparent experience for users. This position offers a competitive salary, a relocation package, and opportunities for career growth with comprehensive training in fintech operations.

Qualificações

• Fluent in Spanish and proficient in English.
• Minimum 1 year of experience in Banking, Finance, or Insurance.
• Ability to work flexible 24/7 shifting hours.

Responsabilidades

• Manage complex banking processes including fraud investigations.
• Handle disputes and chargebacks effectively.
• Ensure a secure and transparent customer experience.

Conhecimentos

Fluent Spanish

Good English

Banking knowledge

Fraud investigation skills

Descrição da oferta de emprego

A leading digital bank in Lisbon is seeking a Customer Operations Expert who is fluent in Spanish and has a background in banking, insurance, or financial services. The role involves managing complex banking processes, including fraud investigations and chargebacks, to provide a transparent experience for users. This position offers a competitive salary, a relocation package, and opportunities for career growth with comprehensive training in fintech operations.