English-Speaking Operations Customer Expert – Banking & Fraud

CB Talents SP; Porto; Presencial; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid training

Competitive salary

Meal allowance

Performance bonus

Holiday & Christmas allowances

Private health and dental insurance

Career growth opportunities

Resumo da oferta

CB Talents SP is seeking an Operations Customer Expert to join Teleperformance Portugal in Lisbon. In this role, you will provide outstanding customer support through phone, chat, and email. A strong customer-oriented mindset and problem-solving skills are essential.

Candidates must possess a minimum of 12 months of experience in banking or customer support and C1 level English. The position offers competitive salary, paid training, and career growth opportunities.

Qualificações

• At least 12 months of experience in banking, payments, fraud & disputes, complaints handling, or customer support.

Responsabilidades

• Provide exceptional customer support via phone, chat, and email.
• Resolve customer inquiries efficiently and professionally.
• Handle fraud, disputes, complaints, and other complex cases.
• Deliver outstanding customer experiences.

Conhecimentos

C1 level English

Customer-oriented mindset

Strong communication skills

Problem-solving skills

Descrição da oferta de emprego

CB Talents SP is seeking an Operations Customer Expert to join Teleperformance Portugal in Lisbon. In this role, you will provide outstanding customer support through phone, chat, and email. A strong customer-oriented mindset and problem-solving skills are essential.

Candidates must possess a minimum of 12 months of experience in banking or customer support and C1 level English. The position offers competitive salary, paid training, and career growth opportunities.