Senior Renewal Strategist - SaaS Growth & Retention

Check Point Software; Lisboa; On-site; EUR 45,000 - 70,000; Full time

Job summary

OutSystems in Moscavide (Lisbon area) is seeking a Senior Renewal Specialist to own a portfolio of renewal contracts and drive maximum value. You will negotiate renewals, maintain the territory forecast, and collaborate with Account Executives, Customer Success, Pricing, Legal and Revenue Operations to secure favorable terms and identify growth opportunities.

Fluency in English and Portuguese is required. Ideal candidates have 2–5 years in account management or SaaS, strong communication skills,

Qualifications

• 2–5 years of account management, customer success, or sales experience.
• 2–5 years' experience within the Technology/SaaS industry highly preferred.
• Effective customer-facing communication skills.
• Proven ability to engage across corporate functions (Customer Success, Product Management and Sales).
• Fluency in English and Portuguese.

Responsibilities

• Engage with customers, securing renewals on time.
• Maintain rolling renewal forecast and flag renewal risk to internal resources.
• Lead win/win negotiations for a high quantity of renewals to maximise contract value.
• Collaborate with internal teams (CS, Sales, Pricing, Legal, Revenue Ops) to plan renewals.
• Identify incremental renewal opportunities and drive growth.

Skills

Account management

Customer success

Sales experience

Fluent English

Fluent Portuguese

Job description

OutSystems in Moscavide (Lisbon area) is seeking a Senior Renewal Specialist to own a portfolio of renewal contracts and drive maximum value. You will negotiate renewals, maintain the territory forecast, and collaborate with Account Executives, Customer Success, Pricing, Legal and Revenue Operations to secure favorable terms and identify growth opportunities.

Fluency in English and Portuguese is required. Ideal candidates have 2–5 years in account management or SaaS, strong communication skills,