Emea Enterprise Growth & Renewal Specialist

Check Point Software; Lisboa; On-site; EUR 35,000 - 50,000; Full time

Job summary

OutSystems in Moscavide, Portugal seeks a Sr. Renewals Specialist to manage renewals, forecast territory, and negotiate to maximize contract value while protecting customer trust.

You will collaborate with Customer Success, Sales, Pricing, Legal, and Product teams to craft renewal strategies, maintain CRM data quality, and identify renewal risks.

The role requires 2-5 years in account management or sales in Tech/SaaS, fluency in English and Portuguese, and excellent communication skills.

Qualifications

• 2-5 years of account management, customer success, or sales experience.
• 2-5 years within Technology/SaaS industry highly preferred.
• Effective customer-facing communication skills and enthusiasm for working with customers.
• Proven ability to engage across Customer Success, Product Management and Sales.
• Fluency in English and Portuguese.

Responsibilities

• Manage a high volume of renewals and secure on-time processing.
• Maintain/update rolling forecast and communicate renewal risk to internal resources.
• Own and execute win/win negotiation strategies to maximise contract value.
• Collaborate with Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management.
• Follow CRM hygiene, data quality, quotes, and forecasting best practices.
• Leverage customer data to assess renewal health.

Skills

Account management

Customer success

Sales experience

Effective communication

Cross-functional collaboration

Bilingual English-Portuguese

Job description

Responsibilities

Effectively engage with customers, securing and processing their renewal on-time Accurately maintain/update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to develop resolution strategies Own and execute win/win negotiation strategies for a high quantity of renewals that maximise contract value while protecting and enhancing customer trust Maximise account growth by playing a role on the account team, helping to identify incremental opportunities upon contract renewal Collaborate with internal resources such as Account Executives, Customer Success, Pricing, Legal, Revenue Operations and Product Management to develop strategies for upcoming renewals Follow and adhere to best practices for all internal processes including, Opportunity Management, Data Quality & Accuracy, CRM Hygiene, Quotes and Forecasting Leverage customer data and behaviour to assess the health of each renewal

Must Have

• 2-5 years of account management, customer success, or sales experience
• 2-5 years' experience within the Technology/SaaS industry highly preferred
• Effective customer-facing communication skills. Proven success in and genuine enthusiasmfor working directly with customer
• Proven ability to engage across corporate functions (Customer Success, Product Management and Sales).
• Fluency in English and Portuguese

Even Better

• Proven ability to build trust and communicate effectively with C‐Suite, VP, and Director‐level contacts, along with day‐to‐day users of the software.

Excellent verbal and written communication skills, including the ability to chair meetings or host webinars. Strategic thinking, problem solving, and decision‐making capabilities Strong entrepreneurial skills to excel in a complex and rapidly evolving environment

We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. Working at OutSystemsOur culture is built on our core values of Trust, Customer Success, Innovation, and Alignment.

We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems. What do we have to offer you? A company at the vanguard of the agentic revolution, where we don't just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high‐growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.

Real growth opportunities

We don't just talk about development; we invest in it throughstructured programmes designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialised AI skills through our Professional Development Fund and Internal Mobility Programme, we provide the resources to get you there. A global collective of world‑class talent, where you'll collaborate with enterprise software legends and sought‑after thought leaders.

At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together. OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact.. We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives.

We are committed to building a team as global and diverse as the organisations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.

Sr. Renewals Specialist - Moscavide E Portela, Portuguese Republic, PT