Senior L2 Application Support Engineer - Windows/Linux | Hybrid

Aubay Portugal; Lisboa; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Professional development (Training/CoE

Hybrid work model

Job summary

Aubay Portugal is seeking an experienced IT Operations Specialist to ensure RUN OPEN solutions stay operational and secure. You will manage CMDB updates, batch processing and incident resolution in a hybrid work environment.

You will monitor file transfers (CFT), perform recovery procedures, and optimize infrastructure resources such as disk space and queues, acting as a technical integrator for production activity.

Qualifications

• Minimum of 5 years of experience in Application Support or IT Operations.
• Strong knowledge of Windows and Linux administration, including CMD and shell scripting.
• Experience with Tomcat, Apache, Control-M and CFT.
• Familiarity with AWS, OpenStack, Kubernetes, ArgoCD and Dynatrace.
• Experience with ServiceNow and ITIL v4 principles.
• English proficiency at B1 level or above.
• Basic knowledge of French (A1 level) is a plus.

Responsibilities

• Ensure the operational readiness of RUN OPEN solutions, including CMDB updates, documentation, and vulnerability management.
• Define, schedule, and execute batch jobs using Control-M, actively monitoring processing activities and resolving incidents.
• Perform recovery procedures for incidents and manage infrastructure resources (e.g., disk space, queues, catalogs), ensuring smooth operations.
• Monitor and manage file transfers, handling incidents related to CFT (Cross File Transfer).
• Provide technical support to application teams, participating in production releases and change management.
• Produce and maintain essential operational documentation and reports, while acting as a Technical Integrator.

Skills

Windows & Linux administration

CMD/Shell scripting

Customer focus

Teamwork

Tools

Tomcat

Apache

Control-M

CFT

AWS

OpenStack

Kubernetes

ArgoCD

Dynatrace

ServiceNow

Job description

Aubay Portugal is seeking an experienced IT Operations Specialist to ensure RUN OPEN solutions stay operational and secure. You will manage CMDB updates, batch processing and incident resolution in a hybrid work environment.

You will monitor file transfers (CFT), perform recovery procedures, and optimize infrastructure resources such as disk space and queues, acting as a technical integrator for production activity.