Senior Financial Markets Application Support Specialist

Axians; Lisboa; Hybrid; EUR 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Health insurance

Employee assistance program

Bonuses

Zusammenfassung

Axians in Lisbon is seeking a highly motivated Functional Application Support consultant to ensure stability, maintenance, and continuous improvement of business-critical applications. You will bridge end-users and IT teams, supporting production systems in a finance-focused environment.

The role combines technical and functional tasks, requires strong English, ITIL knowledge, and a background in Financial Markets.

Qualifikationen

• 6 to 10 years of experience in Application Support, Production Support, or similar environments.
• Knowledge of SQL and UNIX environments.
• Understanding of ITIL principles and service management practices.
• Experience with ticketing systems such as ServiceNow or similar solutions.
• Strong knowledge of Financial Markets and financial products, including cash flows and securities.
• Experience working with production environments and application support processes.
• Excellent communication skills, both written and verbal.
• Strong analytical mindset and problem-solving capabilities.
• High attention to detail and ability to collaborate effectively across different teams.
• Advanced level of English (written and spoken).

Aufgaben

• Provide technical and functional support to users and stakeholders.
• Monitor application performance and ensure the stability of production environments.
• Manage incidents and contribute to service restoration and continuous improvement activities.
• Coordinate and support application releases, deployments, and change requests.
• Analyze technical and functional issues, perform testing in UAT environments, and collaborate with development teams on bug identification and resolution.
• Maintain and update support documentation, user guides, and operating procedures.
• Implement monitoring solutions and supervise technical and functional application components.
• Improve operational processes through automation and proactive analysis.
• Collaborate with business and IT stakeholders to enhance system functionality and user experience.
• Contribute to application integration initiatives by leveraging existing services and solutions.

Kenntnisse

Incident management

Production support

Application monitoring

Technical and functional analysis

Release and change management

Documentation

Problem solving

Automation and process improvement

Jobbeschreibung

Axians in Lisbon is seeking a highly motivated Functional Application Support consultant to ensure stability, maintenance, and continuous improvement of business-critical applications. You will bridge end-users and IT teams, supporting production systems in a finance-focused environment.

The role combines technical and functional tasks, requires strong English, ITIL knowledge, and a background in Financial Markets.