Lisbon: Application Functional Support Specialist

PrimeIT; Lisboa; On-site; EUR 20,000 - 39,000; Full time

Benefits offered by this job

Meal Allowance

Flexible Benefits

Job summary

PrimeIT in Lisbon seeks an Application Functional Support professional to diagnose and resolve both technical and functional issues on frontline systems. You will assist trading floor users with booking issues and monitor deals across Forex, Equity, Money Market and Derivatives.

Collaborate with Finance and IT to improve usability and performance. The role requires strong communication, analytical thinking, and teamwork, with a salary package of €1,750 to €3,500 base plus meal allowance and

Qualifications

• Experience providing frontline application support.
• Experience supporting financial/trading applications or users is a plus.
• Ability to diagnose and resolve technical and functional issues.

Responsibilities

• Provide frontline support by diagnosing and resolving application issues.
• Support trading floor users with booking issues and monitor deals across Forex, Equity, Money Market and Derivatives.
• Manage incidents from analysis to stakeholder communication.
• Collaborate with Finance and IT to improve system functionality.
• Document processes and create user guides.
• Provide clear instructions and ongoing functional support to internal teams.

Skills

Frontline support

Communication

Analytical thinking

Problem solving

Teamwork

Tools

Ansible

Python

Dynatrace

Grafana

AWS/GCP/Azure

SQL

Job description

PrimeIT in Lisbon seeks an Application Functional Support professional to diagnose and resolve both technical and functional issues on frontline systems. You will assist trading floor users with booking issues and monitor deals across Forex, Equity, Money Market and Derivatives.

Collaborate with Finance and IT to improve usability and performance. The role requires strong communication, analytical thinking, and teamwork, with a salary package of €1,750 to €3,500 base plus meal allowance and