Mainframe IT Support & Monitoring Specialist

Axians | Digital Solutions - Tech Talent; Lisboa; Presencial; EUR 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Employee assistance program

Performance bonuses

Descripción de la vacante

Axians | Digital Solutions - Tech Talent is seeking an experienced IT Support & Monitoring professional for a Mainframe environment in Lisbon. You will ensure operational stability, monitor batch processes, coordinate releases, and optimize technical components in a banking setting.

You will collaborate with cross-functional teams to resolve incidents, maintain documentation, and drive continuous improvement in service quality while supporting production activities and lifecycle management.

Formación

• Bachelor’s degree in Computer Science, IT, Engineering or related field.
• Minimum 6 years in technical or production support environments.
• Banking/financial services background is a plus.
• Strong knowledge of Mainframe IBM z/OS, TSO, COBOL, CICS, JCL, SQL, DB2.
• Unix shell scripting and Oracle SQL experience is beneficial.
• Familiarity with FTP/SFTP, MQ, and CFT protocols.
• Knowledge of Endevor, VSAM, IDMS, REXX and MQ Series valued.
• Advanced English (written and spoken).

Responsabilidades

• Provide technical and functional support to users and stakeholders.
• Monitor environments, batch processes, file transfers, and production activities.
• Analyze and resolve incidents and performance issues.
• Coordinate software deployments, migrations, and releases across environments.
• Execute environment management tasks including data refreshes and recoveries.
• Maintain and enrich documentation, procedures, and knowledge bases.
• Manage change requests and contribute to process improvements and automation.
• Collaborate with infrastructure, production, planning, and database teams.
• Perform tech integration activities and support lifecycle management.
• Monitor service quality and implement preventive measures.

Conocimientos

Application Production Support

Mainframe Operations

Incident Analysis

Release Coordination

Documentation & SOPs

SDLC Understanding

English Communication

Educación

Bachelor's degree in Computer Science / IT / Engineering

Herramientas

IBM z/OS

TSO

COBOL

CICS

JCL

SQL

DB2

Scheduler OPC

Endevor

Descripción del empleo

Axians | Digital Solutions - Tech Talent is seeking an experienced IT Support & Monitoring professional for a Mainframe environment in Lisbon. You will ensure operational stability, monitor batch processes, coordinate releases, and optimize technical components in a banking setting.

You will collaborate with cross-functional teams to resolve incidents, maintain documentation, and drive continuous improvement in service quality while supporting production activities and lifecycle management.