Senior Application Support Engineer - 24/7 Hybrid Lisbon

Welvaart

Lisboa

Hybrid

EUR 60,000 - 90,000

Full time

3 days ago

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Benefits offered by this job

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Job summary

Welvaart is seeking a Senior Application Support professional in Lisbon, Portugal, offering hybrid work (50% in Lisbon). The role focuses on production support, incident management, monitoring, observability, and deployment activities across critical business applications.

You will collaborate with Development and Infrastructure teams to ensure uptime, stability and performance in a 24/7 environment. The ideal candidate brings 6+ years of experience in application support, strong

Qualifications

6+ years of experience in Application Support or Production Support.
Experience supporting critical business applications in 24/7 production environments.
Strong incident, problem and change management skills.
Experience with monitoring and observability platforms.
Strong collaboration with Development and Infrastructure teams and a customer-focused mindset.

Responsibilities

Monitor and maintain production applications with high availability and performance.
Participate in incident management activities and RCA processes.
Execute deployments, releases and change requests.
Provide 24/7 on-call support and rapid incident response.
Collaborate with Scrum teams to improve platform reliability and performance.
Maintain technical documentation and SOPs for operations.