Production Support Engineer - Hybrid/Remote in Lisbon

Consort; Lisboa; Hybrid; EUR 37,000 - 48,000; Full time

Job summary

Consort Group is hiring an Application Support Engineer in Lisbon for a permanent, full-time role. You will ensure stability and performance of critical business applications, with both technical and functional support across a complex production environment.

You will manage releases, monitor systems, and drive continuous service improvements, while collaborating with business users and IT teams in a hybrid setup (50% remote). English required; French is a plus.

Qualifications

• 3–5 years in Application Support, IT Operations, Production Support, or similar in demanding environments.
• Proven ability to solve complex production issues and automate processes.
• Experience working with business users and stakeholders in a production setting.

Responsibilities

• Coordinate releases and production deployments, ensuring stability.
• Provide technical and functional support to users and stakeholders.
• Monitor applications, batch processes, and interfaces for service continuity.
• Investigate incidents, perform root-causes and implement preventive actions.
• Contribute to improvements in automation and operating efficiency.

Skills

Linux/Unix administration

SQL analysis

Monitoring tools

Scripting automation

Incident/Change/Release Mgmt

ITIL practices

Banking knowledge

Tools

Control-M

Autosys

Geneos

Centreon

Splunk

Job description

Consort Group is hiring an Application Support Engineer in Lisbon for a permanent, full-time role. You will ensure stability and performance of critical business applications, with both technical and functional support across a complex production environment.

You will manage releases, monitor systems, and drive continuous service improvements, while collaborating with business users and IT teams in a hybrid setup (50% remote). English required; French is a plus.