Sales Account Manager

?? Saravá; Lisboa; Remote; EUR 42,000 - 65,000; Full time

Benefits offered by this job

100% remote

Competitive base + variable tied to‑re

Growth path

Exposure to global events

Job summary

Saravá Sales is a B2B sales consulting/agency delivering outbound, inbound and account management for international clients. You will lead one of the largest accounts, a global media and membership business, driving onboarding, adoption, renewals and expansions.

Responsibilities include managing renewals end to end, initiating conversations 60 days ahead, and using results to open upsell and cross-sell opportunities across time zones. This is a 100% remote role aligned with London/Lisbon time.

Qualifications

• 3+ years in account management or B2B sales with recurring revenue.
• Experience closing deals with international clients across time zones.
• Ability to manage renewals and renewals-driven expansion.

Responsibilities

• Own revenue growth across each client’s base including onboarding, adoption, renewals, upsell and expansion.
• Run renewals end to end (monthly/quarterly/annual); start discussions 60 days before due date to renew at higher value.
• Share client performance numbers monthly to justify value and unlock upsell opportunities.
• Identify at-risk accounts early and run win-back campaigns.
• Handle inbound meetings, discovery, offer presentation and close.
• Work outbound to expand existing accounts and land new business via email, LinkedIn and WhatsApp.
• Meet renewal and expansion targets; manage pipeline and CRM updates.
• Send monthly reports to each client detailing renewals, churn, risks, expansion, and new business.

Skills

Client relationship management

B2B sales

Renewals

Upsell & cross-sell

Outbound / Inbound sales

CRM (HubSpot)

English communication

Time-zone management

Tools

HubSpot

Job description

If you enjoy building long-term relationships with clients, feel at ease speaking English

with people from all over the world, and get energy from closing a deal or saving a renewal,

this role is for you. Speaking Spanish or Portuguese is a plus.

Reports to: CEO

Saravá Sales is a B2B sales consulting/agency running outbound, inbound and account management for international clients.

The role

You will lead one of the largest accounts in the company: an international B2B media and membership business with a global partner network. As our portfolio grows, you will take on more client accounts.

What you will do

• Own revenue growth across each client’s customer base: onboarding, adoption, renewals, upsell and expansion.
• Run renewals end to end, whether monthly, quarterly or annual, automatic or paid by bank transfer. Start conversations 60 days before each due date and use them to renew at a higher value whenever there is room to grow the account.
• Make sure every customer gets clear value from what they pay for, and share their performance numbers with them every month. Use those results to open upsell and cross-sell conversations.
• Spot at-risk accounts early and run win-back campaigns on customers who left.
• Take inbound meetings, run discovery, present the offer and close.
• Work outbound to expand existing accounts and land new business: personalised email, LinkedIn and WhatsApp.
• Own targets for renewal rate, expansion revenue and new business closed.
• Keep CRM clean and current: every deal, renewal and note logged.
• Send a monthly report to each client covering renewals, churn, at-risk accounts, expansion and new business.

What we are looking for

• Excellent written and spoken English (C1/C2). Most of your clients are not native speakers either, so clarity matters more than accent.
• 3+ years in account management, or B2B sales with recurring revenue (subscriptions, memberships, media or SaaS).
• Persistent and professional when chasing renewals and follow-ups.
• Proven experience closing deals and renewing contracts with international clients across time zones.
• You build trust fast. Senior decision-makers take your call because you understand their business.
• Organised and autonomous. You manage your own pipeline and calendar, and nobody needs to remind you of a follow-up.
• Hands-on with HubSpot or a similar CRM.
• Available to travel for international events.

Nice to have

• Knowledge of professional services, wealth management, legal or real estate.
• Experience selling media, advertising, sponsorships, memberships or event packages.
• Fluent in Spanish or Portuguese (spoken and written)

What we offer

• 100% remote (working hours aligned with London/Lisbon time), multicultural team.
• Competitive base plus variable tied to renewals and expansion.
• Lead one of the company's largest accounts, reporting directly to the CEO.
• Exposure to a global industry and its top firms, including international in-person events.
• A growth path: more accounts and more responsibility as the portfolio grows.