Romanian‑Speaking Customer Specialist — Lisbon (Housing, 14 Salaries)

CloserHire; Lisboa; On-site; EUR 12,000 - 14,000; Full time

Benefits offered by this job

14 Salaries a Year

Accommodation Provided

Private Health Cover

Paid Training

Job summary

CloserHire is partnering with a global leader in customer experience and technology solutions to recruit a Romanian-speaking Customer Service Representative for an insurance-related project in Lisbon, Portugal. In this role, you’ll support clients in managing their insurance policies, handling inquiries, claims, and policy changes while ensuring a smooth and professional customer experience.

Day to day you’ll handle incoming calls and chats, process service requests, compose emails with policy

Qualifications

• Native-level fluency in Romanian (C2)
• Proficient in English (B2)
• Eligible to work in Portugal

Responsibilities

• Handle calls and chats from customers with inquiries about insurance policies
• Process service requests in policy administration systems
• Assist with claims submissions and policy changes
• Maintain high service quality and meet performance targets

Skills

Romanian language

English language

Job description

CloserHire is partnering with a global leader in customer experience and technology solutions to recruit a Romanian-speaking Customer Service Representative for an insurance-related project in Lisbon, Portugal. In this role, you’ll support clients in managing their insurance policies, handling inquiries, claims, and policy changes while ensuring a smooth and professional customer experience.

Day to day you’ll handle incoming calls and chats, process service requests, compose emails with policy