Romanian-Speaking Customer Service Specialist - Lisbon

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a Customer Service Specialist who is Romanian-speaking to join our innovative team focused on Smart Lighting Devices. You will provide exceptional support, troubleshoot issues, and ensure customer satisfaction in a fast-paced environment.

You’ll benefit from a friendly, flexible team and Lisbon’s vibrant lifestyle as you help customers across Europe. Fluency in Romanian, strong communication skills, and a customer-service mindset are essential.

Qualifications

• Fluency in Romanian (C1/C2).
• Experience in customer service or related fields (preferably in a tech or product environment).
• Strong communication skills, both written and verbal.
• Problem-solving mindset and a passion for helping others.
• Team-oriented, with the ability to work independently when needed.
• Positive, proactive attitude and an eagerness to learn.

Responsibilities

• Provide exceptional customer service for Smart Lighting Devices, answering inquiries and troubleshooting assistance.
• Deliver accurate, friendly, and professional responses to customers.
• Assist in resolving product-related issues, ensuring customers have the best experience.
• Work as part of a dynamic team to meet and exceed service goals and expectations.
• Collaborate with other departments to improve customer experience and service quality.

Skills

Romanian

Customer service

Communication skills

Job description

Cross Border Talents in Lisbon, Portugal is seeking a Customer Service Specialist who is Romanian-speaking to join our innovative team focused on Smart Lighting Devices. You will provide exceptional support, troubleshoot issues, and ensure customer satisfaction in a fast-paced environment.

You’ll benefit from a friendly, flexible team and Lisbon’s vibrant lifestyle as you help customers across Europe. Fluency in Romanian, strong communication skills, and a customer-service mindset are essential.