Romanian Customer Service Specialist in Lisbon! (Relocation Package)

Cross Border Talents; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon, Portugal is seeking a Customer Service Specialist who is Romanian-speaking to join our innovative team focused on Smart Lighting Devices. You will provide exceptional support, troubleshoot issues, and ensure customer satisfaction in a fast-paced environment.

You’ll benefit from a friendly, flexible team and Lisbon’s vibrant lifestyle as you help customers across Europe. Fluency in Romanian, strong communication skills, and a customer-service mindset are essential.

Qualificações

• Fluency in Romanian (C1/C2).
• Experience in customer service or related fields (preferably in a tech or product environment).
• Strong communication skills, both written and verbal.
• Problem-solving mindset and a passion for helping others.
• Team-oriented, with the ability to work independently when needed.
• Positive, proactive attitude and an eagerness to learn.

Responsabilidades

• Provide exceptional customer service for Smart Lighting Devices, answering inquiries and troubleshooting assistance.
• Deliver accurate, friendly, and professional responses to customers.
• Assist in resolving product-related issues, ensuring customers have the best experience.
• Work as part of a dynamic team to meet and exceed service goals and expectations.
• Collaborate with other departments to improve customer experience and service quality.

Conhecimentos

Romanian

Customer service

Communication skills

Descrição da oferta de emprego

Customer Service Specialist (Romanian Speaker) needed in Lisbon, Portugal!

Are you a Romanian speaker passionate about providing exceptional customer service and ready to join an innovative team in the world of Smart Lighting Devices? We have a rare opportunity for you in the vibrant city of Lisbon, where you'll enjoy a fulfilling career and the fantastic lifestyle that comes with living in one of Europe's most beautiful and welcoming cities!

What We Offer

• Attractive basic salary!
• Monthly Bonus based on performance.
• Meal Allowance to cover your daily meals.
• Transport Allowance for your monthly commute
• Health Insurance starting from day one (monthly contribution required, free after 6 months)
• Relocation Package:
  • Reimbursement of Airfare to help with your move.
  • Shared Accommodation for the first year at just 280/month, with all utilities included (discounted directly from your pay slip)

Fixed Shifts & Fixed Days Off ensure a healthy work-life balanceand the flexibility to explore Lisbon's amazing lifestyle!

Why Lisbon?

Living and working in Lisbon means enjoying a city that blends modernitywith rich history. The sun-kissed streets, friendly locals, delicious cuisine, and affordable living make Lisbon an unbeatable location for your career and personal life. From enjoying a pastel de nata at a local café, relaxing at the nearby beaches, or wandering through the charming streets of Alfama, Bairro Alto, and the Baixa district, Lisbon offers a lifestyle that caters to both relaxation and adventure. Whether you enjoy vibrant nightlife, historical landmarks, or outdoor activities, Lisbon has it all!

Key Responsibilities

• Provide exceptional customer service for Smart Lighting Devices, answering inquiries and offering troubleshooting assistance.
• Ensure customer satisfaction by delivering accurate, friendly, and professional responses.
• Assist in resolving product-related issues, ensuring customers have the best experience.
• Work as part of a dynamic team to meet and exceed service goals and expectations.
• Collaborate with other departments to improve customer experience and service quality.

What Were Looking For

• Fluency in Romanian (C1/C2)
• Experience in customer service or related fields (preferably in a tech or product environment)
• Strong communication skills, both written and verbal
• A problem-solving mindset and a passion for helping others.
• Team-oriented, with the ability to work independently when needed.
• A positive, proactive attitude and an eagerness to learn

The Lisbon Lifestyle

• Sunshine: Lisbon enjoys over 2,800 hours of sunshine a year, perfect for outdoor activities and weekend adventures.
• Beaches: The beautiful beaches of Cascais and Costa da Caparica are just a short ride away from the city.
• Food & Drink: From world-famous pastéis de nata to fresh seafood and authentic Portuguese cuisine, Lisbon is a food lovers paradise.
• History & Culture: Explore Lisbons iconic historic sites, museums, and neighborhoods filled with charm and character.
• Vibrant Nightlife: Enjoy the lively nightlife in areas like Bairro Alto and Cais do Sodré, known for its cafes, bars, and Fado music.
• Affordable Living: Lisbon offers a high quality of life at an affordable cost compared to other European capitals, making it an ideal place to live and work.

If you're ready for a rewarding career in a dynamic teamwhile enjoying Lisbon's incredible lifestyle,