Romanian Customer Service Specialist in Lisbon! (Relocation Package)

Cross Border Talents; Lisboa; On-site; EUR 18,000 - 24,000; Full time

Job summary

Cross Border Talents in Lisbon, Portugal is seeking a Customer Service Specialist who is Romanian-speaking to join our innovative team focused on Smart Lighting Devices. You will provide exceptional support, troubleshoot issues, and ensure customer satisfaction in a fast-paced environment.

You’ll benefit from a friendly, flexible team and Lisbon’s vibrant lifestyle as you help customers across Europe. Fluency in Romanian, strong communication skills, and a customer-service mindset are essential.

Qualifications

• Fluency in Romanian (C1/C2).
• Experience in customer service or related fields (preferably in a tech or product environment).
• Strong communication skills, both written and verbal.
• Problem-solving mindset and a passion for helping others.
• Team-oriented, with the ability to work independently when needed.
• Positive, proactive attitude and an eagerness to learn.

Responsibilities

• Provide exceptional customer service for Smart Lighting Devices, answering inquiries and troubleshooting assistance.
• Deliver accurate, friendly, and professional responses to customers.
• Assist in resolving product-related issues, ensuring customers have the best experience.
• Work as part of a dynamic team to meet and exceed service goals and expectations.
• Collaborate with other departments to improve customer experience and service quality.

Skills

Romanian

Customer service

Communication skills

Job description

Customer Service Specialist (Romanian Speaker) needed in Lisbon, Portugal!

Are you a Romanian speaker passionate about providing exceptional customer service and ready to join an innovative team in the world of Smart Lighting Devices? We have a rare opportunity for you in the vibrant city of Lisbon, where you'll enjoy a fulfilling career and the fantastic lifestyle that comes with living in one of Europe's most beautiful and welcoming cities!

What We Offer

• Attractive basic salary!
• Monthly Bonus based on performance.
• Meal Allowance to cover your daily meals.
• Transport Allowance for your monthly commute
• Health Insurance starting from day one (monthly contribution required, free after 6 months)
• Relocation Package:
  • Reimbursement of Airfare to help with your move.
  • Shared Accommodation for the first year at just 280/month, with all utilities included (discounted directly from your pay slip)

Fixed Shifts & Fixed Days Off ensure a healthy work-life balanceand the flexibility to explore Lisbon's amazing lifestyle!

Why Lisbon?

Living and working in Lisbon means enjoying a city that blends modernitywith rich history. The sun-kissed streets, friendly locals, delicious cuisine, and affordable living make Lisbon an unbeatable location for your career and personal life. From enjoying a pastel de nata at a local café, relaxing at the nearby beaches, or wandering through the charming streets of Alfama, Bairro Alto, and the Baixa district, Lisbon offers a lifestyle that caters to both relaxation and adventure. Whether you enjoy vibrant nightlife, historical landmarks, or outdoor activities, Lisbon has it all!

Key Responsibilities

• Provide exceptional customer service for Smart Lighting Devices, answering inquiries and offering troubleshooting assistance.
• Ensure customer satisfaction by delivering accurate, friendly, and professional responses.
• Assist in resolving product-related issues, ensuring customers have the best experience.
• Work as part of a dynamic team to meet and exceed service goals and expectations.
• Collaborate with other departments to improve customer experience and service quality.

What Were Looking For

• Fluency in Romanian (C1/C2)
• Experience in customer service or related fields (preferably in a tech or product environment)
• Strong communication skills, both written and verbal
• A problem-solving mindset and a passion for helping others.
• Team-oriented, with the ability to work independently when needed.
• A positive, proactive attitude and an eagerness to learn

The Lisbon Lifestyle

• Sunshine: Lisbon enjoys over 2,800 hours of sunshine a year, perfect for outdoor activities and weekend adventures.
• Beaches: The beautiful beaches of Cascais and Costa da Caparica are just a short ride away from the city.
• Food & Drink: From world-famous pastéis de nata to fresh seafood and authentic Portuguese cuisine, Lisbon is a food lovers paradise.
• History & Culture: Explore Lisbons iconic historic sites, museums, and neighborhoods filled with charm and character.
• Vibrant Nightlife: Enjoy the lively nightlife in areas like Bairro Alto and Cais do Sodré, known for its cafes, bars, and Fado music.
• Affordable Living: Lisbon offers a high quality of life at an affordable cost compared to other European capitals, making it an ideal place to live and work.

If you're ready for a rewarding career in a dynamic teamwhile enjoying Lisbon's incredible lifestyle,