Revenue Ops Director: Scale & Automate FinTech Growth

Skyline Payment Systems, LLC; Lisboa; Remote; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid Work in Portugal

Equipment Provided

Career Growth Opportunities

Collaborative Culture

Impactful Work

Job summary

Skyline Payments is seeking a Director of Revenue Operations to build scalable processes and own CRM configuration for a growth-oriented sales team. You will own SOPs, lead automation initiatives, and drive data-driven forecasting while developing a high-performing ops function.

You will report to the CEO, lead initiatives across CRM, SOPs, and enablement, and partner with executives to defend plans and budgets in a fast-paced FinTech environment.

Qualifications

• Proven experience leading Revenue Operations or Sales Operations at a senior level (Head of / Director / VP) in a scaling company, ideally B2B SaaS, FinTech, or merchant payments
• A track record of making a sales team more efficient: turning ad hoc selling into a repeatable, measurable operation
• Deep, hands-on CRM expertise: configuring a CRM to its full capability, not just administering it
• Strong experience building sales SOPs, playbooks, and process from the ground up
• Hands-on experience with automation to eliminate manual sales work (e.g., Zapier, Make, or native CRM workflows)
• Demonstrated ownership of pipeline hygiene, forecasting, and sales KPIs with measurable results
• Experience with quota and commission operations
• Experience managing and developing sales talent
• Strong executive communication: able to influence leadership and hold a sales team to process
• Sound judgment operating in fast-paced, ambiguous, and evolving environments.

Responsibilities

• Build and maintain the SOPs the sales team runs on: prospecting, pipeline stages, deal progression, follow-up cadences, and handoffs
• Own the CRM end-to-end and configure it to its full capability including fields, stages, workflows, automations, and reporting
• Hunt down manual work and bottlenecks across the sales motion and automate them, so reps spend their time selling
• Enforce pipeline discipline and deal-stage integrity so the pipeline is always clean, current, and trustworthy
• Own the dashboards and forecasting that give sales leadership real visibility into pipeline, activity, and performance
• Make sure inbound and outbound leads reach the right rep quickly and nothing falls through the cracks
• Equip the team with the cadences, templates, and process guardrails that shorten ramp time and increase win rates
• Operationalize quota tracking and commission/comp so targets and payouts are accurate and transparent

Skills

Senior leadership experience

CRM expertise

SOPs & playbooks

Automation

Pipeline management

Forecasting & metrics

Quota & commissions

Sales leadership development

Executive communication

Adaptability in fast-paced enviroments

Job description

Skyline Payments is seeking a Director of Revenue Operations to build scalable processes and own CRM configuration for a growth-oriented sales team. You will own SOPs, lead automation initiatives, and drive data-driven forecasting while developing a high-performing ops function.

You will report to the CEO, lead initiatives across CRM, SOPs, and enablement, and partner with executives to defend plans and budgets in a fast-paced FinTech environment.