Hypergrowth RevOps Director — AI-Driven Commercial Ops

Sword; Portugal; On-site; EUR 147,000 - 231,000; Full time

Job summary

Sword Health is seeking a Director of Commercial Operations to scale our Revenue Operations, Field Enablement, Clinical Specialists, and Business Analysts into a high‑velocity, data‑driven growth engine.

You’ll own planning rhythms, quota strategy, deal governance, and cross‑functional partnerships with Finance, Legal, Product, Marketing, and Account Management, while embedding AI and automation into the GTM stack to accelerate revenue.

Qualifications

• 10+ years in Revenue/Commercial Operations, Strategy & Ops or consulting, with 5+ years leading multi-function teams

Responsibilities

• Lead and develop the Commercial Operations org (Revenue Operations, Field Enablement, Clinical Specialists, Business Analysts): set direction, hire and develop leaders, and hold each team accountable for its impact on revenue
• Set the commercial operating rhythm and be accountable for its outcomes: annual and quarterly planning, capacity and quota strategy, and business reviews with the CRO and executive team
• Be the single source of truth on commercial performance: pipeline health, conversion, win/loss, deal economics and rep productivity. Turn the data into decisions, not dashboards
• Set deal governance policy: pricing guardrails, approval authority and contracting standards across employer, health plan and channel deals, carried out through the RevOps and Deal Desk teams
• Make sure Enablement and Clinical Specialists are deployed where they move revenue, so sellers walk into every meeting with the right narrative, proof and clinical credibility
• Drive the GTM systems roadmap (Salesforce, CPQ/CLM, Gong and the data stack) and bring in AI and automation to remove manual work from the commercial process
• Partner with Finance, Legal, Product, Marketing and Account Management on pricing, packaging, new product launches and cross‑sell motions

Skills

Revenue Operations

Strategy & Ops

Leadership

Consulting

Enterprise SaaS

Tools

Salesforce

CPQ/CLM

Gong

Job description

Sword Health is seeking a Director of Commercial Operations to scale our Revenue Operations, Field Enablement, Clinical Specialists, and Business Analysts into a high‑velocity, data‑driven growth engine.

You’ll own planning rhythms, quota strategy, deal governance, and cross‑functional partnerships with Finance, Legal, Product, Marketing, and Account Management, while embedding AI and automation into the GTM stack to accelerate revenue.