Remote Chief Revenue Ops & Automation Lead

Vigil365 Limited; Portugal; Presencial; EUR 110 000 - 150 000; Tempo integral

Resumo da oferta

Vigil365 Limited is seeking a senior Head of Revenue Operations & Sales Automation to design scalable commercial processes and enable data-driven decisions across Sales, Finance, Delivery, Marketing and Technology.

This hands-on role leads a small team focused on revenue intelligence, systems, automation and enablement. You will own the operating model, data quality, forecasting, CRM governance and the adoption of AI-enabled workflows with strong stakeholder collaboration.

Qualificações

• 5+ years' experience leading Sales Operations, Revenue Operations, commercial systems or go-to-market transformation within a B2B environment.
• Strong experience designing, implementing and driving adoption of CRM processes, ideally within HubSpot.
• Confidence working across CRM, ATS, reporting and finance-related data workflows.
• Strong understanding of pipeline management, forecasting, sales process design, data governance and commercial reporting.
• Practical experience implementing workflow automation, system integrations or AI-enabled process improvements.
• Strong analytical capabilities and experience with Power BI or comparable reporting platforms.

Responsabilidades

• Own and continuously improve the commercial operating model, including sales stages, pipeline rules, forecast categories, MEDDPICC standards and regular commercial review processes.
• Build a trusted commercial data model across HubSpot, Bullhorn, Finance systems and Power BI.
• Establish clear standards for data quality, ownership, accuracy, completeness and reconciliation.
• Provide commercial leaders with meaningful visibility into pipeline health, forecasting, conversion, productivity and commercial risk.
• Own the roadmap for HubSpot, Bullhorn, Power BI, integrations, workflow automation, sales tooling and approved AI solutions.
• Identify opportunities to automate repetitive processes and reduce manual administration across sales and recruitment workflows.
• Design practical AI-enabled workflows where AI can prepare, analyse, recommend and complete appropriate low-risk tasks while maintaining clear human oversight.
• Establish appropriate governance around automation and AI, including permissions, testing, monitoring, data access and approval processes.
• Work closely with Finance on commission inputs, reconciliation, audit trails and exceptions.
• Partner with Marketing to improve lead definitions, scoring, routing, hand-offs and campaign-to-pipeline reporting.
• Embed MEDDPICC into CRM workflows, qualification standards, deal reviews, forecasting and manager coaching.
• Create dashboards, playbooks and practical tools that help managers, sellers and recruiters make better commercial decisions.
• Lead the adoption of new processes and technology through pilots, training, communication, feedback and continuous improvement.
• Review the commercial technology portfolio and identify opportunities to simplify tools, improve integrations and demonstrate value from technology investment.
• Manage external implementation partners where specialist HubSpot, Bullhorn, Power BI, integration, data or AI expertise is required.

Conhecimentos

Sales Operations Leadership

Revenue Operations

CRM Design & Implementation

Data Governance

Power BI

AI-enabled Processes

Stakeholder Management

Change Management

Pipeline Forecasting

Ferramentas

HubSpot

Bullhorn

Power BI

Descrição da oferta de emprego

Vigil365 Limited is seeking a senior Head of Revenue Operations & Sales Automation to design scalable commercial processes and enable data-driven decisions across Sales, Finance, Delivery, Marketing and Technology.

This hands-on role leads a small team focused on revenue intelligence, systems, automation and enablement. You will own the operating model, data quality, forecasting, CRM governance and the adoption of AI-enabled workflows with strong stakeholder collaboration.