Revenue Operations Leader — CRM Mastery & Scale

Skyline Payments Systems; Lisboa; Hybrid; EUR 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid Work

Remote in Portugal

Competitive compensation package

Equipment provided

Career growth opportunities

Collaborative culture

Expansion phase opportunity

Impactful work

Job summary

Skyline Payments is seeking a Director of Revenue Operations to scale a high-growth sales engine. You will own SOPs, CRM configuration, and forecasting, building repeatable processes that remove friction for reps.

This leadership role reports to the CEO and focuses on turning pipeline into actionable insights while guiding a growing Ops team. You will drive automation, pipeline hygiene, and quota operations in a hybrid role based in Portugal, partnering with leaders to enable scalable growth and

Qualifications

• Senior-level Revenue or Sales Operations leadership in scaling B2B SaaS/FinTech.
• Proven ability to make sales teams more efficient and repeatable.
• Hands-on CRM expertise beyond administration, with full configuration.
• Experience building SOPs, playbooks, and scalable processes.
• Automation experience (Zapier, Make, or native CRM workflows).
• Ownership of pipeline hygiene, forecasting, and KPIs with measurable results.
• Experience managing quota/commission operations and developing talent.
• Strong executive communication and leadership influence.

Responsibilities

• Develop Sales SOPs and playbooks to standardize prospecting, stages, and handoffs.
• Own CRM end-to-end configuration including fields, workflows, and reports.
• Automate manual sales work to free reps for selling.
• Enforce pipeline discipline and maintain deal integrity.
• Own dashboards and forecasting for leadership visibility.
• Lead lead routing and ensure no gaps in follow-up.
• Provide sales enablement tools and guardrails to shorten ramp time.
• Operationalize quota tracking and commission processes.

Skills

Sales efficiency

CRM configuration

Process builder

Leads and talent development

Executive presence

Strategic & hands-on

Tools

CRM software

Job description

Skyline Payments is seeking a Director of Revenue Operations to scale a high-growth sales engine. You will own SOPs, CRM configuration, and forecasting, building repeatable processes that remove friction for reps.

This leadership role reports to the CEO and focuses on turning pipeline into actionable insights while guiding a growing Ops team. You will drive automation, pipeline hygiene, and quota operations in a hybrid role based in Portugal, partnering with leaders to enable scalable growth and