Rental Sales Specialist — Elevate Service & Sales

Europcar Mobility Group; Lisboa; Presencial; EUR 12 000 - 18 000; Tempo integral

Resumo da oferta

Europcar Mobility Group in Lisbon seeks a Rental Sales Agent to deliver exceptional service while maximizing sales. You will be the first point of contact for customers, process reservations, and promote optional coverages and upgrades.

The role is entry-level, fast-paced, and targets a high standard of customer satisfaction and sales performance. A strong service mindset and teamwork are essential for success.

Qualificações

• Strong customer service skills and a sales-driven attitude.
• Ability to communicate professionally and handle objections.
• Experience using point-of-sale systems is a plus.
• Proactive in identifying additional services to offer.
• Able to multitask in a fast-paced environment.

Responsabilidades

• Handle reservations and process rental agreements with accuracy and professionalism.
• Welcome customers and deliver an exceptional service experience from start to finish.
• Maximize sales opportunities by offering optional coverage products and upgrades.
• Use effective sales techniques to build rapport and overcome objections.
• Adhere to rental policies and ensure compliant transactions.
• Identify additional services or products to enhance the rental experience.
• Provide outstanding service and ensure customer satisfaction at every stage.
• Support branch operations as needed by management.

Conhecimentos

Customer service

Sales skills

Communication

Detail oriented

Team player

Ferramentas

POS systems

Descrição da oferta de emprego

Europcar Mobility Group in Lisbon seeks a Rental Sales Agent to deliver exceptional service while maximizing sales. You will be the first point of contact for customers, process reservations, and promote optional coverages and upgrades.

The role is entry-level, fast-paced, and targets a high standard of customer satisfaction and sales performance. A strong service mindset and teamwork are essential for success.