Rental Sales Pro: Customer Service & Upgrades

Europcar Mobility Group; Região Autónoma Da Madeira; On-site; EUR 21,000 - 27,000; Full time

Job summary

Europcar Mobility Group in Madeira, Portugal is seeking a Rental Sales Agent to deliver exceptional service while maximizing rental sales. You will greet customers, process reservations, and guide them through optional coverage and add-ons to enhance their experience.

This entry-level role emphasizes strong communication, a friendly demeanor, and the ability to work in a fast-paced counter environment. You’ll support branch operations and contribute to meeting sales targets with accuracy and

Qualifications

• Experience in a dynamic sales environment.
• Ability to offer optional coverage products and upgrades.
• Strong customer-facing communication and professionalism.
• Sales-driven attitude focused on targets.
• Attention to accuracy and timely service.
• Experience with POS systems is a plus.

Responsibilities

• Handle reservations and process rental agreements with accuracy and professionalism.
• Greet customers and provide an exceptional level of service from start to finish.
• Maximize sales by offering coverage products, upgrades, and add-ons with compliance.
• Use effective sales techniques, build rapport, and overcome objections.
• Adhere to rental policies and procedures for smooth transactions.
• Identify additional services to enhance the rental experience.
• Provide unmatched service excellence at every stage of the rental process.
• Support branch operations with additional duties as requested.

Skills

Sales experience

Product knowledge

Customer service

Communication skills

Upselling

Attention to detail

Team player

Job description

Europcar Mobility Group in Madeira, Portugal is seeking a Rental Sales Agent to deliver exceptional service while maximizing rental sales. You will greet customers, process reservations, and guide them through optional coverage and add-ons to enhance their experience.

This entry-level role emphasizes strong communication, a friendly demeanor, and the ability to work in a fast-paced counter environment. You’ll support branch operations and contribute to meeting sales targets with accuracy and