On-Site Rental Sales Pro: Customer Service & Upsells

Europcar Group; Ponta Delgada; Híbrido; EUR 16.000 - 23.000; Jornada completa

Descripción de la vacante

Europcar Mobility Group in Ponta Delgada is seeking a Rental Sales Agent to deliver exceptional service while maximizing sales. In this entry-level, on-site role you will be the first point of contact for customers, handling reservations and rental agreements with accuracy and courtesy.

You will upsell coverage options, vehicle upgrades, and additional services, build rapport using open-ended questions, and ensure compliance with rental policies.

Formación

• Sales background required in a fast-paced environment.
• Product knowledge to upsell coverage and upgrades.
• Strong customer service and professional communication.
• Sales-driven attitude with target focus.
• Ability to multitask in a busy, customer-facing setting.

Responsabilidades

• Handle reservations and process rental agreements accurately.
• Maximize sales by offering coverage products, upgrades, and add-ons.
• Provide excellent service and comply with rental policies.
• Identify additional services to enhance the rental experience.
• Support branch operations as needed.

Conocimientos

Sales experience

Customer service

Communication skills

Team player

Herramientas

POS systems

Rental documents

Descripción del empleo

Europcar Mobility Group in Ponta Delgada is seeking a Rental Sales Agent to deliver exceptional service while maximizing sales. In this entry-level, on-site role you will be the first point of contact for customers, handling reservations and rental agreements with accuracy and courtesy.

You will upsell coverage options, vehicle upgrades, and additional services, build rapport using open-ended questions, and ensure compliance with rental policies.