Remote Travel Support Specialist

Sawmilldcllc; Porto; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling options

Comprehensive training

Access to travel-related perks

Job summary

Sawmilldcllc is searching for a Remote Client Support Representative to assist clients throughout their travel journey. In this fully remote position, you will be the key contact for travelers, ensuring a smooth travel experience by providing support before, during, and after their trips.

The ideal candidate will have strong customer service skills, be highly organized, and enjoy working independently. This role includes flexible scheduling and access to travel-related perks, along with comprehensive training and support.

Qualifications

• Experience in travel, hospitality, or support roles preferred.
• Dependable and detail-oriented.
• Comfortable learning new systems and digital tools.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes and cancellations.

Skills

Customer service experience

Strong written and verbal communication skills

Highly organized

Job description

Sawmilldcllc is searching for a Remote Client Support Representative to assist clients throughout their travel journey. In this fully remote position, you will be the key contact for travelers, ensuring a smooth travel experience by providing support before, during, and after their trips.

The ideal candidate will have strong customer service skills, be highly organized, and enjoy working independently. This role includes flexible scheduling and access to travel-related perks, along with comprehensive training and support.