Remote Travel Support Specialist

Sawmilldcllc; Lisboa; Remote; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Flexible scheduling options

Comprehensive training and ongoing support

Access to travel-related perks and industry discounts

Job summary

Sawmilldcllc is looking for a Remote Client Support Representative to assist clients throughout their travel journey. This fully remote role requires strong customer service skills and the ability to provide support before, during, and after trips.

The ideal candidate should be detail-oriented, organized, and capable of working independently. You will help clients with travel-related inquiries and ensure a high level of customer satisfaction while enjoying benefits like flexible scheduling and comprehensive training.

Qualifications

• Experience in travel, hospitality, or support roles is preferred.
• Comfortable working independently in a fully remote role.
• Able to learn new systems, booking platforms, and digital tools quickly.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Detail-oriented

Job description

Sawmilldcllc is looking for a Remote Client Support Representative to assist clients throughout their travel journey. This fully remote role requires strong customer service skills and the ability to provide support before, during, and after trips.

The ideal candidate should be detail-oriented, organized, and capable of working independently. You will help clients with travel-related inquiries and ensure a high level of customer satisfaction while enjoying benefits like flexible scheduling and comprehensive training.