Remote Travel Planning & Support Specialist

Kim Luxe Travel; Lisboa; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Fully remote role with flexible scheduling options

Training and ongoing support provided

Opportunities for growth within the travel industry

Access to travel-related perks

Supportive and collaborative team environment

Job summary

A remote travel services company is seeking a Travel Support Associate to assist travelers in planning and preparing for their trips. Responsibilities include communicating with clients about travel queries, reviewing trip details, and ensuring travelers are fully prepared. Ideal candidates should possess strong communication and customer service skills, be organized, and have a passion for travel. This role offers flexible scheduling options, ongoing training, and access to travel-related perks.

Qualifications

• Customer support or hospitality experience is beneficial but not mandatory.
• Organized and detail-oriented individuals are preferred.

Responsibilities

• Communicate with clients to provide travel support.
• Review travel plans and confirm important trip details.
• Provide detailed information about travel guidelines.
• Follow up with travelers to ensure readiness.
• Address client questions and escalate complex issues.

Skills

Strong communication skills

Customer service skills

Attention to detail

Comfortable using online systems

Interest in travel

Job description

A remote travel services company is seeking a Travel Support Associate to assist travelers in planning and preparing for their trips. Responsibilities include communicating with clients about travel queries, reviewing trip details, and ensuring travelers are fully prepared. Ideal candidates should possess strong communication and customer service skills, be organized, and have a passion for travel. This role offers flexible scheduling options, ongoing training, and access to travel-related perks.