Remote Tech Support Specialist — Italian & English

Cross Border Talents; Lisboa; Remote; EUR 28,000 - 35,000; Full time

Job summary

Cross Border Talents is looking for a bilingual Italian-English professional for a Tech Customer Service role based in Lisbon, Portugal, with the option to work remotely. This role involves providing tech-focused customer service to a leading global technology company’s sales department.

The ideal candidate will thrive in a fast-paced environment and possess excellent problem-solving skills, along with the ability to communicate effectively in both Italian and English. Join a supportive team culture with opportunities for career growth.

Qualifications

• Fluency in Italian at a native level and required English proficiency.
• Experience in tech-related customer service is a plus.
• Ability to work in a remote dynamic environment.

Responsibilities

• Provide tech-related customer service in Italian.
• Handle rotating shifts Monday–Saturday from home.
• Troubleshoot issues quickly with a solutions-first approach.
• Collaborate remotely with team leads.

Skills

Problem-solving

Customer service in Italian

Empathy

Confidence in digital tools

Job description

Cross Border Talents is looking for a bilingual Italian-English professional for a Tech Customer Service role based in Lisbon, Portugal, with the option to work remotely. This role involves providing tech-focused customer service to a leading global technology company’s sales department.

The ideal candidate will thrive in a fast-paced environment and possess excellent problem-solving skills, along with the ability to communicate effectively in both Italian and English. Join a supportive team culture with opportunities for career growth.