Italian/English Remote Customer Support & Troubleshooting

Cross Border Talents; Lisboa; Remote; EUR 16.000 - 23.000; Vollzeit

Zusammenfassung

Cross Border Talents seeks a bilingual Italian and English customer service professional to support customers remotely from the Lisbon area. You will act as the primary contact for viewers and help with account and application issues.

You will troubleshoot software functionality, system configurations and network settings, delivering clear, friendly and professional assistance. This role requires living within 50 km of Lisbon and a flexible schedule including days across the week.

Qualifikationen

• Fluency in Italian and English is required.
• Customer-first mindset with enthusiasm for problem-solving.
• Confidence handling technical questions and support inquiries.

Aufgaben

• Be the first point of contact for viewers.
• Provide account and application support.
• Help troubleshoot software functionality, system configurations and network settings.
• Deliver clear, friendly and professional assistance.

Kenntnisse

Italian

English

Customer service

Troubleshooting

Jobbeschreibung

Cross Border Talents seeks a bilingual Italian and English customer service professional to support customers remotely from the Lisbon area. You will act as the primary contact for viewers and help with account and application issues.

You will troubleshoot software functionality, system configurations and network settings, delivering clear, friendly and professional assistance. This role requires living within 50 km of Lisbon and a flexible schedule including days across the week.