Remote Swedish Support Specialist (Full-Time)

Cross Border Talents; Viseu; Remoto; EUR 16.000 - 20.000; Tempo integral

Benefícios oferecidos por esta vaga

Remote work in Portugal

Health insurance from day one

Paid training (15-20 days)

Holiday & Christmas bonuses

Company apartment option

Resumo da vaga

Cross Border Talents is hiring a Support Specialist for the Swedish market, fully remote from Portugal. You will handle the full order journey, coordinate with carriers, and protect data under PCI and GDPR standards.

We offer 40 hours per week with rotating shifts (07:00-24:00), paid training, and a benefits package including health insurance from day one, holiday bonuses, and a company apartment option for international relocations.

Qualificações

• Experience in back-office or customer support is a plus.
• Adaptability, autonomy and a positive team spirit.
• Join a globally recognized company with focus on wellbeing, growth and flexibility.

Responsabilidades

• Support customers through the full order journey: payments, deliveries, returns & refunds.
• Handle sensitive data in line with PCI and GDPR standards.
• Communicate with carriers, financial institutions & internal teams.
• Use your problem-solving skills to resolve complex issues.

Conhecimentos

Customer support

Problem solving

Communication

Teamwork

Adaptability

Descrição da vaga

Cross Border Talents is hiring a Support Specialist for the Swedish market, fully remote from Portugal. You will handle the full order journey, coordinate with carriers, and protect data under PCI and GDPR standards.

We offer 40 hours per week with rotating shifts (07:00-24:00), paid training, and a benefits package including health insurance from day one, holiday bonuses, and a company apartment option for international relocations.