Remote Swedish Market Support Specialist

Cross Border Talents; Braga; On-site; EUR 16,000 - 20,000; Full time

Benefits offered by this job

Remote in Portugal

Full-time

Paid training

Salary up to €1,620.50

Holiday bonus

Health insurance

Relocation option

Job summary

Cross Border Talents is hiring a Support Specialist for the Swedish Market. This 100% remote role lets you work from home in Portugal, supporting customers through the full order journey.

You'll handle PCI/GDPR data, liaise with carriers and financial institutions, and use problem-solving skills to resolve complex issues. The position offers full-time hours, rotating shifts, paid training, and health insurance from day one.

Qualifications

• Experience in back-office or support roles is a plus
• Adaptability, autonomy, and a positive team spirit

Responsibilities

• Support customers through the full order journey: payments, deliveries, returns & refunds
• Handle sensitive data in line with PCI and GDPR standards
• Communicate with carriers, financial institutions & internal teams
• Use your problem-solving skills to resolve complex issues

Job description

Cross Border Talents is hiring a Support Specialist for the Swedish Market. This 100% remote role lets you work from home in Portugal, supporting customers through the full order journey.

You'll handle PCI/GDPR data, liaise with carriers and financial institutions, and use problem-solving skills to resolve complex issues. The position offers full-time hours, rotating shifts, paid training, and health insurance from day one.