Remote Support Specialist (Danish Market)

Cross Border Talents; Braga; Remote; EUR 16,000 - 20,000; Full time

Benefits offered by this job

Remote in Portugal

Health insurance

Paid training

Christmas bonuses

Job summary

Cross Border Talents is hiring a Support Specialist for the Danish Market, fully remote from Portugal. You will assist customers through the order journey, handle payments, deliveries, returns and refunds, and protect data under PCI and GDPR.

This role offers 40 hours per week with rotating shifts, paid training, health insurance from day one, and a potential company apartment for relocations. Join a globally recognized team that values well-being, growth, and flexibility.

Qualifications

• Experience in back-office or support roles is a plus.
• Adaptability, autonomy, and a positive team spirit.
• Join a globally recognized company that puts well-being, growth, and flexibility at the heart of your career.

Responsibilities

• Support customers through the full order journey: payments, deliveries, returns & refunds
• Handle sensitive data in line with PCI and GDPR standards
• Communicate with carriers, financial institutions & internal teams
• Use your problem-solving skills to resolve complex issues

Skills

Back-office experience

Customer service

Problem-solving

Adaptability

Job description

Cross Border Talents is hiring a Support Specialist for the Danish Market, fully remote from Portugal. You will assist customers through the order journey, handle payments, deliveries, returns and refunds, and protect data under PCI and GDPR.

This role offers 40 hours per week with rotating shifts, paid training, health insurance from day one, and a potential company apartment for relocations. Join a globally recognized team that values well-being, growth, and flexibility.