Remote Danish E-commerce Support Specialist - Relocation

Cross Border Talents; Matosinhos; Remote; EUR 18,000 - 29,000; Full time

Benefits offered by this job

Relocation and housing support

Paid holiday and Christmas bonuses

Extra payment for working late hours

Fully remote work with hardware provided

Job summary

A recruitment agency is seeking a Danish-speaking E-commerce Customer Advisor to assist customers in their online shopping journey. This remote role offers competitive salaries, relocation assistance for international candidates, and the opportunity to work with a globally renowned tech brand. Candidates should be fluent in Danish and English, with strong communication skills. The position includes additional benefits such as bonuses and remote work with provided hardware.

Qualifications

• C2-level Danish (written and spoken).
• Excellent attention to detail and communication skills.
• Ability to manage tasks independently and meet deadlines.

Responsibilities

• Respond to customer queries on orders, deliveries, returns, and payments.
• Securely handle sensitive data and follow internal escalation procedures.
• Communicate professionally through email, phone, and chat.

Skills

Attention to detail

Communication skills

Task management

Fluent English (C1)

Job description

A recruitment agency is seeking a Danish-speaking E-commerce Customer Advisor to assist customers in their online shopping journey. This remote role offers competitive salaries, relocation assistance for international candidates, and the opportunity to work with a globally renowned tech brand. Candidates should be fluent in Danish and English, with strong communication skills. The position includes additional benefits such as bonuses and remote work with provided hardware.