Support Specialist - Swedish Market

Cross Border Talents; Aveiro; On-site; EUR 16,457 - 19,712; Full time

Benefits offered by this job

Paid training

Health insurance from day one

Holiday & Christmas bonuses

Company apartment for international relocations

Job summary

A leading e-commerce support company is seeking a Remote Support Specialist for the Swedish market. The position offers a flexible remote working environment in Portugal, full-time shifts, and opportunities for professional growth. Ideal candidates are detail-oriented and tech-savvy, with experience in customer service being a plus. Benefits include health insurance from day one, paid training, and bonuses, making this an excellent opportunity to launch your career from home in Portugal.

Qualifications

• Experience in back-office or support roles is a plus.
• Ability to handle sensitive data in line with PCI and GDPR standards.

Responsibilities

• Support customers through the full order journey.
• Handle sensitive data in line with PCI and GDPR standards.
• Communicate with carriers and internal teams.
• Use problem-solving skills to resolve complex issues.

Skills

Detail-oriented

Tech-savvy

Customer service

Problem-solving

Adaptability

Team spirit

Job description

About the job Support Specialist - Swedish Market

Work From Anywhere in Portugal!

Join as a Remote Support Specialist - Swedish Market

Are you detail-oriented, tech-savvy, and passionate about customer service? Were hiring ARC Support Specialists to support one of the worlds leading e-commerce platforms all from the comfort of your home in Portugal!

What Youll Do:

• Support customers through the full order journey: payments, deliveries, returns & refunds
• Handle sensitive data in line with PCI and GDPR standards
• Communicate with carriers, financial institutions & internal teams
• Use your problem-solving skills to resolve complex issues

Why Join Us:

• 100% Remote in Portugal (basic equipment provided!)
• Full-time, 40h/week with rotating shifts (07:00-24:00)
• Paid training (15-20 days)
• Gross monthly compensation up to 1,620.50
• Holiday & Christmas bonuses included
• Health insurance from day one
• Option to live in a company apartment (for international relocations)

What Were Looking For:

• Experience in back-office or support roles is a plus
• Adaptability, autonomy, and a positive team spirit
• Join a globally recognized company that puts well-being, growth, and flexibility at the heart of your career.

Apply now and launch your international career from Portugal without leaving home.

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