Remote Spanish Support Specialist — Multilingual, 24/7

Savior Artigos Texteis Lda; Lisboa; Remote; EUR 17,000 - 23,000; Full time

Benefits offered by this job

Free accommodation

Paid training

Health insurance

Permanent contract after 2 years

Job summary

Join Savior Artigos Texteis Lda's remote customer support team for a leading international streaming service. You'll assist Spanish-speaking members from Portugal, handling account management, billing questions and product information.

You'll work 100% remotely from Lisbon with an option of accommodation, paid training, health coverage, and a permanent contract after two years. 24/7 rotating shifts include nights and weekends.

Qualifications

• Fluency in Castilian Spanish and one of Basque/Catalan/Galician.
• Willingness to work 24/7 rotating shifts, including nights and holidays.
• Strong communication and problem-solving skills.

Responsibilities

• Help customers with account management, billing questions and technical troubleshooting.
• Provide accurate information about the platform's products, services and features.
• Find solutions quickly to ensure customer satisfaction and high quality service.
• Meet quality and customer satisfaction targets within a multicultural team.

Skills

Castilian Spanish

Additional language (Basque/Catalan/Ga

English (B1+)

Customer support

Tech savvy

Job description

Join Savior Artigos Texteis Lda's remote customer support team for a leading international streaming service. You'll assist Spanish-speaking members from Portugal, handling account management, billing questions and product information.

You'll work 100% remotely from Lisbon with an option of accommodation, paid training, health coverage, and a permanent contract after two years. 24/7 rotating shifts include nights and weekends.