Remote Spanish-Speaking Customer Operations Specialist

Velenosi&Meredith; Amadora; Remote; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Health insurance

Fully remote position – work from anyw

Job summary

Velenosi&Meredith is seeking a fluent Spanish-speaking Operations Customer Expert to join an international team in Portugal. The role is fully remote, with a monthly gross compensation package and extensive benefits.

You will support customers in Spanish, resolve inquiries, and ensure a high-quality service experience from a remote Portugal-based environment. Ideal candidates have prior customer service experience, strong problem-solving skills, and the ability to work independently in a remote

Qualifications

• Spanish proficiency at C1–C2 is mandatory.
• Prior customer service or support experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Handle customer enquiries and provide professional assistance in Spanish.
• Manage customer requests and operational queries efficiently.
• Investigate issues and provide appropriate solutions or guidance.
• Maintain accurate customer records and update internal systems.
• Follow established procedures, quality standards and SLAs.
• Collaborate with internal teams when escalation is required.

Skills

Spanish

Customer service

Communication

Remote work

Job description

Velenosi&Meredith is seeking a fluent Spanish-speaking Operations Customer Expert to join an international team in Portugal. The role is fully remote, with a monthly gross compensation package and extensive benefits.

You will support customers in Spanish, resolve inquiries, and ensure a high-quality service experience from a remote Portugal-based environment. Ideal candidates have prior customer service experience, strong problem-solving skills, and the ability to work independently in a remote