Remote Spanish-Speaking Operations Specialist

Velenosi&Meredith; Lisboa; Remoto; EUR 11.000 - 14.000; Tempo integral

Benefícios oferecidos por esta vaga

Fully remote position

Health insurance from day one

Meal allowance via card

Monthly holiday and Christmas pay

Resumo da vaga

We are seeking a fluent Spanish-speaking Operations Customer Expert to join an international customer operations team in Portugal. This fully remote, full-time position requires Spanish proficiency at C1–C2 and offers a comprehensive monthly gross package with base salary and allowances.

You will support customers, resolve inquiries, and maintain high service-quality standards while working in a dynamic, international environment. EU citizenship or valid Portuguese residency is required.

Qualificações

• Spanish proficiency at C1–C2 level (mandatory).
• Strong communication and interpersonal skills.
• Previous Customer Service or Customer Support experience preferred.
• Ability to work independently in a remote environment.

Responsabilidades

• Handle customer enquiries and provide professional assistance in Spanish.
• Manage customer requests and operational queries efficiently.
• Investigate issues and provide appropriate solutions or guidance.
• Maintain accurate customer records and update internal systems.
• Follow established procedures, quality standards and service-level requirements.
• Ensure a positive customer experience through clear and effective communication.
• Collaborate with internal teams when additional support or escalation is required.

Conhecimentos

Spanish proficiency

Communication skills

Customer service experience

Remote work

Descrição da vaga

We are seeking a fluent Spanish-speaking Operations Customer Expert to join an international customer operations team in Portugal. This fully remote, full-time position requires Spanish proficiency at C1–C2 and offers a comprehensive monthly gross package with base salary and allowances.

You will support customers, resolve inquiries, and maintain high service-quality standards while working in a dynamic, international environment. EU citizenship or valid Portuguese residency is required.