Remote Portuguese Support Pro - Greece Relocation Included

CB Talents; Aveiro; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Flight from EU to Greece

Two weeks of hotel accommodation

Housing search assistance

Remote work in Greece

Job summary

CB Talents is hiring a remote B2B Customer Expert to support a global printer and imaging brand from Greece. You’ll assist business customers by phone and email and handle basic troubleshooting with escalation to Tier 2 as needed.

Join a global team with a structured ramp-up; 14 salaries per year, initial 8-month contract, and relocation/housing support are included to ease your move to Greece.

Qualifications

• Native or C1 Portuguese required.
• B2 level English required.
• Excellent written communication and strong PC skills.
• Strong soft skills and customer focus.
• EU candidates only.

Responsibilities

• Provide first-line (Tier 1) B2B customer support by phone and email.
• Troubleshoot basic issues and open/escalate tickets to Tier 2.
• Work in CRM systems such as Siebel and ServiceNow.

Skills

Portuguese (Native/C1)

English (B2)

Written communication

PC skills

Soft skills

Tools

Siebel

ServiceNow

Job description

CB Talents is hiring a remote B2B Customer Expert to support a global printer and imaging brand from Greece. You’ll assist business customers by phone and email and handle basic troubleshooting with escalation to Tier 2 as needed.

Join a global team with a structured ramp-up; 14 salaries per year, initial 8-month contract, and relocation/housing support are included to ease your move to Greece.