Remote Portuguese Support Agent - Greece Move + 14 Salaries

CB Talents; Braga; Remote; EUR 13,000 - 16,000; Full time

Benefits offered by this job

14 salaries per year

Performance bonus up to 10%

Pay rises after 12 months and after 3 

Paid training

Nestling period

Relocation support: flight

Hotel accommodation

Housing assistance

Job summary

CB Talents is hiring a remote, first-line B2B Customer Expert to support a global printer and imaging brand from Greece. You will assist business customers by phone and email, perform basic troubleshooting, and log cases in Siebel or ServiceNow.

Relocation help covers flights and hotel, with a nesting period to ensure a smooth start. You will work remotely from anywhere in Greece, with an 8-month initial contract and potential for extension.

Qualifications

• Native or C1 Portuguese
• B2 English
• Excellent written communication and solid PC skills
• Strong soft skills
• Customer support experience is a plus, but not required
• EU candidates only

Responsibilities

• Provide first-line (Tier 1) support for B2B customers by phone and email
• Perform basic troubleshooting for users
• Open and escalate tickets to Tier 2
• Work in CRM tools (Siebel, ServiceNow) and maintain accurate records

Skills

Portuguese

English

Communication

Job description

CB Talents is hiring a remote, first-line B2B Customer Expert to support a global printer and imaging brand from Greece. You will assist business customers by phone and email, perform basic troubleshooting, and log cases in Siebel or ServiceNow.

Relocation help covers flights and hotel, with a nesting period to ensure a smooth start. You will work remotely from anywhere in Greece, with an 8-month initial contract and potential for extension.