Remote Portuguese Support Agent — Greece Relocation

Cross Border Talents; Braga; Remote; EUR 14,000 - 17,000; Part time

Benefits offered by this job

Flight to Greece

Hotel accommodation on arrival

Housing assistance

14 salaries per year

Performance bonus up to 10%

Professional development / paid训练

Job summary

Cross Border Talents is seeking a remote B2B Customer Expert to support a global printer and imaging brand. You’ll work from Greece, assisting business customers by phone and email, with basic troubleshooting and ticket escalation to Tier 2. You’ll join a global team and follow a structured learning curve toward full independence in about six months.

Requirements include native Portuguese or C1, proficient English (B2), excellent written communication, and solid PC skills. EU candidates apply.

Qualifications

• Portuguese native or C1 proficiency.
• English at B2 level.
• Excellent written communication.

Responsibilities

• Provide first-line (Tier 1) customer support by phone and email.
• Troubleshoot basic issues, escalate to Tier 2.
• Use Siebel and ServiceNow CRM systems.

Skills

Portuguese

English (B2)

Written communication

Soft skills

Tools

Siebel

ServiceNow

CRM tools

Job description

Cross Border Talents is seeking a remote B2B Customer Expert to support a global printer and imaging brand. You’ll work from Greece, assisting business customers by phone and email, with basic troubleshooting and ticket escalation to Tier 2. You’ll join a global team and follow a structured learning curve toward full independence in about six months.

Requirements include native Portuguese or C1, proficient English (B2), excellent written communication, and solid PC skills. EU candidates apply.