Remote Portuguese Support Greece Relocation + 14 Paychecks

Cross Border Talents; Lisboa; Remote; EUR 12,000 - 13,000; Full time

Benefits offered by this job

Relocation flight

Hotel accommodation on arrival

Housing assistance in Greece

Paid training and nesting period

Remote work from Greece

Job summary

Cross Border Talents is seeking a Portuguese-speaking customer support specialist to work remotely from Greece. You’ll be paid 14 salaries per year with a monthly gross of €1,045.72 and a potential performance bonus up to 10% of your gross salary.

The role includes relocation support, training, and onboarding. You will handle Tier 1 inquiries for a global printer brand, with ticket escalation to Tier 2 as needed, and use Siebel/ServiceNow to manage cases.

Qualifications

• Native or C1 Portuguese
• B2 English
• Excellent written communication and solid PC skills
• Strong soft skills
• Customer support experience is a plus, but not required
• EU candidates only

Responsibilities

• Provide first-line (Tier 1) B2B customer support by phone and email
• Open and escalate tickets to Tier 2
• Work in CRM tools (Siebel, ServiceNow)

Skills

Portuguese (Native/C1)

English (B2)

CRM knowledge

Strong soft skills

Tools

Siebel

ServiceNow

Job description

Cross Border Talents is seeking a Portuguese-speaking customer support specialist to work remotely from Greece. You’ll be paid 14 salaries per year with a monthly gross of €1,045.72 and a potential performance bonus up to 10% of your gross salary.

The role includes relocation support, training, and onboarding. You will handle Tier 1 inquiries for a global printer brand, with ticket escalation to Tier 2 as needed, and use Siebel/ServiceNow to manage cases.