Remote Portuguese Support Agent - Greece Relocation + 14x Pay

Cross Border Talents; Porto; Remote; EUR 15,000 - 16,000; Full time

Benefits offered by this job

Relocation support

Paid training

Housing assistance

Job summary

Cross Border Talents is offering a remote role to work from anywhere in Greece. You will serve as a Tier 1 B2B Customer Expert for a global printer and imaging brand, handling customer inquiries by phone and email and escalating issues when necessary.

The position includes relocation support and comprehensive training to ensure a smooth start. Ideal candidates are native Portuguese speakers with strong English and solid written communication skills, plus good PC skills and soft skills.

Qualifications

• Native or C1 Portuguese
• B2 English proficiency
• Excellent written communication and solid PC skills
• Strong soft skills

Responsibilities

• Provide first-line (Tier 1) customer support for business customers by phone and email
• Open and escalate tickets to Tier 2
• Work in CRM tools (Siebel, ServiceNow)

Skills

Portuguese (native/C1)

English (B2)

Strong written comms

PC skills

Soft skills

Tools

Siebel

ServiceNow

Job description

Cross Border Talents is offering a remote role to work from anywhere in Greece. You will serve as a Tier 1 B2B Customer Expert for a global printer and imaging brand, handling customer inquiries by phone and email and escalating issues when necessary.

The position includes relocation support and comprehensive training to ensure a smooth start. Ideal candidates are native Portuguese speakers with strong English and solid written communication skills, plus good PC skills and soft skills.